When you register you then become a Client of our Veterinary Practitioner.
When our client entrusts the care or information in relation to his/her animal(s) to our veterinary practitioner, he/she has a right to confidentiality and to be treated with respect and courtesy. All information received or advised will not be passed to any third party.
Our veterinary practitioner will ensure that a clinical case is adequately examined and evaluated and that appropriate therapy is provided. Relevant information will be communicated fully and effectively to our client. Our Veterinary practitioners in the course of their work shall maintain a high standards of biosecurity and hygiene standards.
Duty to Keep Records
Our Veterinary practitioners will keep a written record on each consultation which will also be available to view online by accessing your account securely. We will relate all veterinary matter, whether by telephone, in the practice, in your pigeon loft, on your secure log on report section within your online account.